Frequently Asked Questions (FAQ)

Grocery Delivery:

What areas do you serve for grocery delivery?

We currently offer grocery delivery services in specific parishes. You can find the list of serviced parishes in the "Menu" section of our website.

What is the cost for grocery delivery?

Our service charge for supermarket/wholesale shopping is $4,000, and for PriceMart shopping, it's $5,000.

Is same-day delivery available?

Unfortunately, we cannot accommodate same-day deliveries past 11:00 AM. If you place an order after this time, please schedule your delivery for the next available day.

Subscription Boxes:

What is included in your subscription boxes?

Our subscription boxes include carefully curated snacks, condiments, teas, or supplements that support your wellness journey. Each box is designed to help you reach your health and fitness goals.

How often are the subscription boxes delivered?

Subscription boxes are delivered monthly between the 25th and 30th of each month. To receive your box within this time frame, please subscribe before the 15th of the month.

VIP Club:

What is the Errand Executer VIP Club?

Our VIP Club is an exclusive membership that offers premium services in education, convenience, and health. Members enjoy personalized concierge services, access to a professional chef, and more.

How can I join the VIP Club?

To become a VIP Club member, please visit our website and subscribe to the VIP Club package that best suits your needs.

Payment Methods:

Do we accept cash on delivery?

No, we don't accept cash on delivery. All payments must be sent prior to the purchasing and delivery of groceries.

Can I pay via a card machine?

This option is only available to VIP Members.


How can I contact Errand Executer for support or inquiries?

You can reach out to us through the "Contact Us" section on our website, or you can send us a message through the chat icon on the website.

What payment methods do you accept?

We accept Visa and credit card payments, as well as bank transfer payments for those with accounts at Scotia, JN, or CIBC.

Do you do other errands?

Yes, we also offer pharmacy visits. Please contact us to see if we can accommodate your request.

Can I order from overseas for friends and family in Jamaica?

Absolutely! Just create the address, then select that address when placing the order. If you need help with creating the list, reach out via our customer support button for assistance.

If I just need market items, how much do I pay?

Our rates are standard.

We hope these FAQs provide you with the information you need. If you have any additional questions or require further assistance, please don't hesitate to reach out to us. We're here to make your life more convenient and stress-free!